Welcome Page

Introduction

How to use this course

Course Map

View the Course Map

Introduction

Are you ready for work?

What does it mean to be safe?

What keeps workplaces fair and safe?

Review and self-check

Answer Keys

Answer Keys

Introduction

What are my rights and responsibilities?

What is on a pay stub?

How do I handle problems at work?

Who can I talk to if I need help or information?

Fact Sheets

Labour Standards Fact Sheets

Review and self-check

Answer Keys

Answer Keys

Introduction

Rights and responsibilities for health and safety in the workplace

Workplace Hazards

Personal Protective Equipment (PPE)

WHMIS

Injury at Work

What do I do if I get injured?

Who to contact for help or information

Fact Sheets

Occupational Health and Safety Fact Sheets

Review and self-check

Answer Keys

Answer keys

You need to answer each question correctly to pass the Step by Step Test, but you get three tries for each question!

Step by Step Test

You need 75 per cent to pass this Challenge Test, but you only have one chance to get each question corect!

Challenge Test

Module 2: Fair Workplace Practices

Labour Relations and Workplace Safety

Young Worker Readiness Certificate Course

Who can I talk to if I need help or information?

Who to call

If you have a labour standards question, call the Hosted Contact Centre at 1-800-667-1783. The staff there can help you determine your rights and responsibilities.

The Division suggests that if possible you talk to your employer first. If the concern is a labour standards one and is not resolved, or if it's too difficult or impossible to approach your employer, you can contact the Division and file an anonymous or a formal complaint.

You can decide not to pursue your complaint at this particular time. It is important to remember that you can make a claim for unpaid wages within one year of when the wages should have been paid to you.

Anonymous Complaints

Anyone - a parent, teacher or member of the community - can file an Anonymous Complaint with the Labour Standards Compliance and Review Unit (phone toll free to 1-800-667-1783 for more information). The person does not have to work at that workplace to make a complaint. A signed complaint form and proof or documentation of a valid concern such as a calendar of hours worked or pay stubs.

Formal Complaints

If you decide to file a formal complaint, you will need to fill out a complaint form explaining the problem and provide pay stubs and any other records you may have. You will need to know the name of the company, the name of the employer and the address.

For a form or more information about this process, visit: Labour Standards Complaint Process.

Remember to keep your pay stubs and other employment records. Keep track of things like the hours you work, when you took breaks and if you worked any overtime hours.

Things to think about...things to do

You may want to talk about your concerns with an adult in your family, a teacher or a career counsellor. They may have the information you need or have advice on how to discuss a problem with your employer. They could also listen as you practice what you are going to say.

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